Being family owned means that we grew up in the business. Our service technicians have been working on ice machines for most of their lives, and can fix just about anything. With 8 fully-stocked trucks in our service fleet, we are equipped with the tools to get you back up and running. 

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Here's how it works

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• To place a service call, use the form to the right or call into the office at 615-254-5346. We will log your request in the call book, and dispatch a technician as soon as possible.

• Upon arrival, we will diagnose the machine and fix it. If you would like an estimate prior to repair, please specify. If you choose not to fix the machine after it has been estimated, there will be a diagnostic fee. Sorry, we do not give free estimates.

• After the machine is repaired, the service technician will total out your ticket. For new customers and customers without an open account, the total at the bottom of the invoice is due at the time of service. Open account customers will be mailed an invoice. 

• Invoices may be paid with cash, check, or credit card.

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We will service Ice-O-Matic, Scotsman, and most Manitowoc machines. Unfortunately, we do not service Hoshizaki machines. If you have any questions, please call into the office! 

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